Customer Experience

I asked myself whether it would be possible to manage communication projects in a collaborative way with teams located in different countries with no access to the Cloud.

On Thursday November 19th, 2015, GMC Software hosted 9 executive delegates from the Financial Services and Insurance industries for a thought leadership roundtable at the Grand Hyatt in Hong Kong.

Every customer interaction matters. To remain competitive in a complex digital world, you must deliver an exceptional customer experience, across all devices.

Many GMC Software customers have strong interactive communication projects.

You might be surprised to find that your company has several masterpieces, worth a million dollars, lying around. Some might be on display in a conference room with double-sided tape.

Decades ago experts and analysts forecasted paperless offices would soon become the norm and it had already started. That was in the 80’s.

New start-ups and competitors are starting to make a noticeable impact on the financial industry’s staid traditional retail and investment banks.

A new mail entry program is proposed to start in July which requires a bit of attention.

I propose the following thought experiments for all readers who are also insurance customers. The overlap between these two groups should be approximately 100%.