CXM

Maybe like you, I tend to drive my cars for 200,000+ miles.  But, as the car starts getting up there in age and miles, things start breaking and they’re usually not cheap fixes.  There ev

We had a very busy two weeks with the launch of Inspire R11, which is the latest in CCM technology.

Few companies have an executive in place to champion the customer throughout the organization and to oversee improvement initiatives that impact the customer.

The launch of Quadient Inspire Release 11 (R11) has generated a great deal of excitement. Since the February 7, 2017 launch, we have received an overwhelming number of phone calls an

Customer Due Diligence

A recent Gartner study found that marketing budgets ascended to 12% of company revenue in 2016.

I probably spend too much time on Twitter (follow @gmc_net and @scottdraeger,) because I love it as a reading list tool.

I began this blog series by stating you can try to create a successful company, but it won’t come together unless there is smart data management at the heart.

Last Fall we held our first ever Partner Day at our 2016 Inspire Days user conferences in Barcelona, Spain and Marco Island, Florida in the United States.

Many have tried to downplay the impact of digital transformation with assertions such as these: