Quadient Blog

An Open Letter to YayPay Stakeholders,

This week, it started en masse: employers creating new rotating schedules to minimize the number of bodies in the office, group conferences and meetings canceled or shifted to online only, an

What is manpower?*

This is the concluding blog post in our digital tax series.

Digitization has become the business community's number one priority.

Customers all have different needs, mail preferences and ways in which they wish to communicate and receive mail from their suppliers.

As technology advances and digitally savvy customers are able to access information at any day or time on any device from anywhere in the world, their demands will fundamentally evolve.

If you went back thirty years, business communications were relatively straightforward.

From the moment an order comes in through sales or customer service, AR specialists enter them into the accounting system to create the invoice, and the order to cash cycle begins.

Believe it or not, it takes a village to build the ideal accounts receivable (AR) software. 

Ensuring that your customers feel valued is key to building a lasting relationship with them. One way to do this is through targeted messaging a

Organizations that have made the commitment to being customer experience (CX) oriented generate 5.7 times more revenue than companies that haven’t made customer experience a priority.

An aged trial balance (ATB) report contains much of the same data as the accounts receivable (AR) aging report with

Last week,

Would you say your organization relies heavily on manual data entry and routing processes, and experiences high paper invoice volume?

We've long known that once a sale is made, the customer experience continues into implementation and support, and later into the invoicing and collections process.

From eliminating redundant tasks and busywork to streamlining processes to improving forecasting across the organization, enterprise resource planning (ERP) solutions provide companies with a wealt

For many businesses, accounts receivable management and chasing down unpaid invoices are ever-present challenges that have a significant impacts on

In 2015, globally, more Internet traffic originated from mobile devices than desktop computers for the first time in history(1).

Considered the first smart phone, IBM’s Simon Personal Computer was available to consumers in 1994, over a decade before Apple’s first iPhone.

New Laws Create New Opportunities and Challenges

With the recent legalization of cannabis in Canada, all the major players were ready to attract customers with stunning l

Sometimes data leaks in the dispatch of mail occur.

Now that you've read our new eBook "Top 12 Customer Communications Trends to Watch in 2019 and Beyond", what things should your o

Welcome to the second episode of our series, The Rise of Revenue Heroes