Quadient Blog

Over the past two weeks, we’ve looked at the importance of addressing weak links across your business to activate a better customer experience, along with some strategies to better prepare your bus

Residents of Mexico City will tell you that the best spot to take in a view of the city is from the rotating restaurant on top of the World Trade Center, a 52-story high rise in the central part of

As a millennial, I often get asked “what makes you invest in a product or service”?

What feelings come to mind when you hear the word 'migration'? Did you feel your blood pressure begin to rise? Are your palms getting sweaty? 

Fear not.

For those of you who don’t remember (or never knew) the definition of a QR code: it’s a two-dimensional (2D) image that c

In a new article published by 

Do you send mail at automation rates today? If so, you’ll need to transition to Full-Service Intelligent Mail® to continue receiving those discounts next year.

There are several challenges businesses and brands face when they approach customer journey orchestration.

According to WorkMarket’s 2020 In(Sight) Report, 7

In December 2019, Quadient hosted an analyst day to offer a preview of our R14 release and share our ambitions to use our CCM leadership and innovation capacity to enter the CXM market.

I am writing today’s blog entry on my flight to Xplor 2019 in Las Vegas, excited to kick off Conference season.

As we get ready to close 2017 and concentrate on 2018, it makes sense to pause and reflect on the year. There are some lessons to be learned. There are some lessons that we haven’t learned yet.

The new U.S.

The launch of Quadient Inspire Release 11 (R11) has generated a great deal of excitement. Since the February 7, 2017 launch, we have received an overwhelming number of phone calls an

When thinking about customer communications, the customer journey is the best place to begin.

Every customer interaction matters. To remain competitive in a complex digital world, you must deliver an exceptional customer experience, across all devices.

As fans of CCM or CX, you may have read about the launch of Quadient’s Impress sol

Nowhere is customer experience (CX) more important than in the financial services industry, where the greatest opportunity for revenue growth will not come from new products or geographic expansion

USPS has introduced a new summer discount for mailings using QR (2D) barcodes on all pieces.

ARCHIVE: APRIL FOOL 2021

It’s not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change. – Charles Darwin 

We are open for business

Quadient Ireland will continue to support our customers over the coming weeks.

As we all know, customer expectations continue to evolve to meet and match their always-on existence.

Customer centricity has become an essential focus for companies today.