Quadient Blog

Your mail entry clerk may be urging you, but are you are really ready to move from paper to electronic? Submitting postal paperwork electronically can speed up mail entry and save time, but re

There are few adages longer lasting than the customer is always right. The scale on which that holds true in its entirety is a sliding one, certainly.

Many small to medium businesses still rely on only paper-based communications.

Strong customer relationships are built on thoughtful, ongoing communication.

Two weeks back, we reviewed the growing pressure on CMOs to be the primary growth drivers in their organizations, and the resulting acquisition of MarTech to help the CMO meet aggressive acquisitio

One of the key U.S. Postal Service™ themes from this year’s National Postal Forum was Informed Delivery. If you haven’t already subscribed to this new service you really should.

The starting point of customer lifetime value lies in making sure that the input of data is correct, valid, complete and standardized.

When meeting with Service Providers around the world, I often ask the following question:

How do you define your business?

There are typically two common answers:

I have heard this question over and over again in the past 12 months: customers, prospects, even colleagues ask me what they should believe or who should they trust when it comes to the Cloud

Up until around five years ago e-invoicing solutions were principally developed for large enterprises.

As businesses grow, they are faced with managing large volumes of outgoing communications.

Today I stumbled upon an article about the hardship financial services worldwide are going through.

Over the course of 3 days, we had hundreds of visitors through the GMC Software booth at GRAPH EXPO 2015 keen to discuss what the future has in store for customer communications management (CCM).

I couldn’t be more pleased that Quadient is the subject of the latest vendor profile from IDC’s Alan Webber, “Future of Customer and Consumer Vendor Profile: Quadient Customer Journey Mapping — Bet

You’re overhauling CCM, investing in customer communications solutions to transform customer exp

The consensus said the 1989 Ford Thunderbird was too expensive to build, too slow, and – ultimately – its bad reviews killed the T-Bird. The design was based on a successful, iconic car.

Recently, I wrote about how Quadient’s new AI, ML and NLP-based technology can help in the RFP writing process by reading through thousands, or even millions of your customer communicat

As a Print Service Provider (PSP), you are uniquely positioned to benefit from the symbiotic relationship between data and communication, you may still be reluctant to pursue expansion due to

Over the past two weeks, we’ve looked at the importance of addressing weak links across your business to activate a better customer experience, along with some strategies to better prepare your bus

Residents of Mexico City will tell you that the best spot to take in a view of the city is from the rotating restaurant on top of the World Trade Center, a 52-story high rise in the central part of

As a millennial, I often get asked “what makes you invest in a product or service”?

What feelings come to mind when you hear the word 'migration'? Did you feel your blood pressure begin to rise? Are your palms getting sweaty? 

Fear not.

For those of you who don’t remember (or never knew) the definition of a QR code: it’s a two-dimensional (2D) image that c