Accelerating Your AR Team's Performance with Emotional Intelligence
What sets a great team apart from a good one? And what's the difference between an organization that thrives versus one that simply survives?
Pushing the envelope on fundraising
On January 25, 2015, Bob Ruby’s youngest son, Cameron, was diagnosed with Acute Myeloid Leukemia (AML).
How Accounts Payable automation can boost employee morale
From COVID to the Great Resignation to Quiet Quitting, it has become increasingly clear that modern employee engagement requires more than ping-pong tables and free snacks in the office.
Simplify Customer Communications: Rethinking Your Operating Model
Facing Further Cost Reductions & IT Bottlenecks
You know you’re heading for a recession when your senior executives start talking about “positive ja
How hard is it to be your customer? 2nd edition!
The first book Nicole Newton and I wrote, How Hard Is It to Be Your Customer?
How Accounts Payable automation improves organizational planning and strategy
There is a lot of debate around the topic of recession. Some believe it is inevitable, while others aren't so sure.
Introducing Quadient Accounts Payable Automation by Beanworks
Most great tech companies are built on an ambition so lofty it seems crazy to anyone outside the organization.
Why Quadient is the single solution you need to manage AP and AR
If the last few years have proven anything, it’s that “business as usual” is a thing of the past.
The perfect b2b payment process — 5 features your customers want
Even in the best of circumstances, customer experience is an important part of accounts receivable (AR). In a cash-poor economy, with the prospect of a recession looming, it becomes vital.
Simplify Customer Communications: Replacing Manual Quality Control Checks with Automation
We’ve all been in a situation where our amazing idea is delayed because IT needs a little longer than we had hoped to make the bits and bytes work the way we’ve asked.
Simplify Customer Communications: Delivering at the Speed of Change
To most communication professionals, the word “how” can often evoke an unusual shudder.
The power of flexible customer communications management deployment
When it comes to enterprise Customer Communications Management (CCM) deployments, a ‘one-size-fits-all' approach is not pragmatic.
Simplify Customer Communications: Reducing the Cost of CCM Software Ownership
The changing state of software ownership
Long ago, owning software was simple.
3 KPIs You Can Improve Using Automated Invoicing
Invoicing presentment and payment is the crucial process by which a customer receives an invoice from you, and pays it.
Why Switching to Automated Invoicing Can Future-Proof Your Business
We are well and truly in the digital age. Even so, numerous business processes are still lagging behind, particularly invoicing management.
From Volume to Value: Switching Customer Communication KPIs
When I talk to our CXM customers, one of the most prevalent issues they face is persuading their colleagues to invest in communications transformation.
4 value-added benefits of integrating sage intacct with Quadient AR by Yaypay
Why integrate Sage Intacct with YayPay? We have four compelling reasons.
Quadient AP launches Approval Channel Delegation
In order to enrich its existing approvals process for accounts payable (AP) teams as they shift to a remote work culture, Quadient Accounts Payable Automation by Bea
Is your AP process prepared for an economic downturn?
The only thing certain about the economy over the next year is that nothing is certain.
4 value-added benefits of integrating Netsuite with Quadient AR by YayPay
NetSuite is a great tool. But without the proper AR automation software, you aren't unlocking its full potential.
How to prevent bad debt during an economic downturn
Between rising inflation, supply chain disruptions, an energy crisis fueled by international conflict, and rising interest rates, it seems that economic uncertainty is everywhere you look.