Quadient Blog

There’s an old story about cooking a frog. It suggests that if you attempt to toss a frog into a pot of boiling water, it will simply leap out.

Most companies are good at responding to late payments on a case-by-case basis, working with customers to understand why their payment is overdue and what can be done to resolve the issue.

Last year, leading employee research firm, Gallup, released a study that found 60

For years, companies across the world have been adding customer-first messages to their official mission statements and strategies.

All business owners have their sights set on growing small businesses into big ones. To do that, they need to lock down as many customers and drive as many sales as they possibly can.

We’ve waxed lyrical about the importance of implementing new practices and

Accurately assessing the creditworthiness of your customers impacts your ability to collect funds and therefore directly impacts cash flow.

While businesses face the prospect of a possible recession, they are also confronted by the risk of employee turnover in a

Digital platforms fail to meet customer expectations

The recent global pandemic led to a remarkable rise in digital banking, as branches closed and customers clamored for

As a transportation and logistics company, you are a high-volume business.

You’ve got Acumatica, and it works great.

During the summer of 2022, Quadient launched a customer recognition program as an internal campaign called “Summer School.” We distributed thousands of badges to Quadient Inspire users who complete

After a year filled with debate over the likelihood of a recession, the conversation with most finance professionals in 2023 has changed from “

The banking industry is experiencing a major shift in how it interacts with customers.

Transportation and logistics were thrown into the global spotlight by the 2021 supply chain crisis, the effects of which are still being felt.

It’s a new year, and that means new possibilities and opportunities for success. But for finance teams, it can be perilous.

A few weeks ago, I read “Finance Pros Say You’ll Have to Pry Excel Out

The Quadient AR elves (officially known as our product and engineering team) have been busy in their workshop, building the ultimate gift for AR teams.

Cash application is a crucial component of the order-to-cash process.

At Quadient Accounts Payable Automation by Beanworks, we work hard to streamline accounts payable processes so finance teams can focus on more impactful work.

Quadient Accounts Payable Automation by Beanworks has a great, long-standing partnership with

The signs are everywhere: rising interest rates, continued supply chain disruptions, labor shortages and economic volatility.

Sarah-Jayne Martin is the Director of Financial Automation at Quadient.

It’s easy to wax lyrical about the benefits of accounts receivable automation.