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Customer Communications

Improve SNAP Notices for Better Client Experiences

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Brochure
Create and multi-channel deliver Supplemental Nutrition Assistance Program (SNAP) notices with CCM software that enables fast, flexible template creation and updates without IT.

About Inspire Interactive

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About Inspire Interactive
Brochure
Inspire Interactive helps front-office and call center users create personalised omnichannel communications.

IDC MarketScape: Worldwide Cloud CCM Applications 2022 Assessment

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Analyst Report
Get complimentary access to the highly anticipated IDC MarketScape: Worldwide Cloud Customer Communications Management Applications 2022 Vendor Assessment, a report that provides a 360-degree view of vendor capabilities, strategies and market share.

How dual leverage opportunities can help reduce operational costs and improve the customer experience

Submitted by d.baynes on Tue, 03/08/2022 - 14:37
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With people working and shopping from home more than ever due to the pandemic, organisations are experiencing a level of digital touches like never before.

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Quadient’s Cloud-based Customer Journey Mapping Named Leader by Independent Research Firm

Submitted by h.tsang@quadient.com on Mon, 10/11/2021 - 08:02

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer conne

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Automating documents saves professional services organisations money and time

Submitted by c.dodds on Wed, 11/09/2022 - 12:17
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Are you still pushing paper?

Over the last year and a half, there has been a big global push toward dematerialisation, digitisation, going paperless whether through government mandate in

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Omnichannel, Multichannel and Cross-channel customer communications strategy defined

Submitted by d.baynes on Wed, 09/22/2021 - 22:58
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When it comes to customer engagement, there are three terms that have been the source of much confusion and argument among industry analysts, technology vendors, practitioners and busin
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Shatter the myths of remote work and adopt a new way of thinking

Submitted by n.matos on Tue, 08/10/2021 - 15:20
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As the world begins to see the light beyond the Covid-19 pandemic, the idea of what the new work environment might look like is starting to take shape.

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Quadient Recognised as Technology Leader in CCM and Customer Journey Mapping by Global Research Firm

Submitted by c.dodds on Tue, 06/28/2022 - 16:06

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today it is the only customer communications m

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Customer journey management’s key role in successful customer experience

Submitted by h.tsang@quadient.com on Wed, 09/22/2021 - 11:55
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Today’s business climate is consumer driven. It’s evolving quickly and demanding continuous optimisation.

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