Partnering with Kitewheel, Quadient Launches an Enriched Solution for Comprehensive Management of Customer Journeys
Quadient Customer Journey Explorer enhances the award-winning Quadient Inspire platform to strengthen customer experience capabilities
When financial services can’t bank on the status quo: How to ensure strong customer communication during a crisis
The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down.
With multiple mail delivery channels, can you really have it all?
Today’s customers use a range of communications channels that include digital - email, social media, text messaging and so forth - as well as traditional postal mail and telephone.
How the 'connected customer' determines your CX strategy
The modern customer is drastically different than that of generations past.
Quadient Listed as a Leading, Global Customer Communications Management Provider by Celent
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that Celent has lis
One world, one partner: Procurement solutions for global, omnichannel communications
One world, one partner: procurement solutions for global, omnichannel communications
Customer retention: How insurers can reduce churn with smarter communications
Out of all sectors, insurance companies rank second for the highest churn rates in the UK, with a recent r
How Customer Experience Gets Overlooked in Analyst Reports
Quadient Ranked as an Overall Leader in 2020 Aspire Leaderboard for Customer Communications for Third Consecutive Year
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today independent consult