How Touchless Claims Processing Enables Insurers to Improve CX and Business Operations
The majority of insurance companies employ a “fast track” process to assess and manage Property and Casualty claims.
Start With Data: Delivering Improved Customer Communications
Data sits at the heart of business processes and a wide range of critical operations rely on it. These operations will only be smooth and efficient if data is well-managed.
Knoxville Utilities Board Improves Customer Experience by Using Quadient Inspire to Redesign Monthly Bill
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the Knoxville Utilities Board (KUB) is us
What Covid-19 has Taught Telecoms about Customer Experience Management
If they weren’t before, Covid-19 has made broadband services a vital lifeline for many people.
Quadient to Share Best Practices for Digital Transformation and Customer Experience Excellence at XPLOR20
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces it will b
The Future of Customer Communications: 18 Unique Perspectives
In 2019, customers expect every company they do business with to act and interact like their favorite technology brands.
How to modernize Child Support Enforcement (CSE) programs without breaking the bank
Child Support Enforcement (CSE) agencies are in a constant battle of budget struggles and managing federal legislative changes tha
Quadient and Infosys Announce Global Partnership to Enhance Delivery of Customer Experience Management Solutions
Quadient (Euronext Paris : QDT), a leader in helping businesses
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If you’re checking out the Quadient blog, you learn a lot about the thinking behind what we are doing. We’re bringing CCM into the CX age by integrating with new technologies.