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Customer Communications

Knoxville Utilities Board Improves Customer Experience by Using Quadient Inspire to Redesign Monthly Bill

Submitted by r.couturier on Tue, 11/03/2020 - 17:08

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces the Knoxville Utilities Board (KUB) is us

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What Covid-19 has Taught Telecoms about Customer Experience Management

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman wearing a mask showing thumbs up in office

If they weren’t before, Covid-19 has made broadband services a vital lifeline for many people. 

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Quadient to Share Best Practices for Digital Transformation and Customer Experience Excellence at XPLOR20

Submitted by r.couturier on Thu, 09/24/2020 - 17:22

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announces it will b

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The Future of Customer Communications: 18 Unique Perspectives

Submitted by r.couturier on Wed, 03/20/2019 - 16:06
The Future of Customer Communications: 18 Unique Perspectives

In 2019, customers expect every company they do business with to act and interact like their favorite technology brands.

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Quadient and Infosys Announce Global Partnership to Enhance Delivery of Customer Experience Management Solutions

Submitted by r.couturier on Thu, 07/23/2020 - 17:45

Quadient (Euronext Paris : QDT), a leader in helping businesses

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You have something to say. Quadient would love to hear it...

Submitted by r.couturier on Wed, 07/29/2020 - 13:38
a group of businesspeople sitting together in a meeting

If you’re checking out the Quadient blog, you learn a lot about the thinking behind what we are doing. We’re bringing CCM into the CX age by integrating with new technologies.

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When financial services can’t bank on the status quo: How to ensure strong customer communication during a crisis

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
man using mobile online banking and payment, digital marketing, finance and banking networking

The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down.

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With multiple mail delivery channels, can you really have it all?

Submitted by r.couturier on Tue, 06/16/2020 - 16:06
customer experience

Today’s customers use a range of communications channels that include digital - email, social media, text messaging and so forth - as well as traditional postal mail and telephone.

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Quadient Listed as a Leading, Global Customer Communications Management Provider by Celent

Submitted by r.couturier on Fri, 05/29/2020 - 15:13

Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today that Celent has lis

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Ready for the future today: What the Aspire Leaderboard reveals about the future of your customer communication

Submitted by r.couturier on Wed, 05/13/2020 - 15:31
Business people collaborate together in office
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