Skip to main content

Breadcrumb

  1. Back to site
  2. View Topics

Customer Communications

Quadient breaks into the CXM market…

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
overhead view of multiracial businesspeople assembling puzzle on table

I couldn’t be more pleased that Quadient is the subject of the latest vendor profile from IDC’s Alan Webber, “Future of Customer and Consumer Vendor Profile: Quadient Customer Journey Mapping — Bet

  • Read more about Quadient breaks into the CXM market…

Top 4 Things Holding Back Enterprises from CCM Platform Consolidation

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Top 4 Things Holding Back Enterprises from CCM Platfaorm Consolidation

  • Read more about Top 4 Things Holding Back Enterprises from CCM Platform Consolidation

Leverage Quadient's Experience Partner Program to Improve Your Clients' Customer Communications

Submitted by h.tsang@quadient.com on Mon, 07/18/2022 - 12:40
three people smiling in an office with the two men shaking hands

Last year, we overhauled our Customer Communication Partner Program to accelerate the development of our partner ecosystem and enable Quadient teams to develop and focus on our most committed partn

  • Read more about Leverage Quadient's Experience Partner Program to Improve Your Clients' Customer Communications

Use Customer Responses To Establish Your Communication Outreach

Submitted by h.tsang@quadient.com on Tue, 07/12/2022 - 22:06
woman rating cx experience with smartphone

Since print and digital each have their own advantages, it is important to know how to best use the mix. Why choose between print and digital, when you can do both?

  • Read more about Use Customer Responses To Establish Your Communication Outreach

Current Trends And Their Influence On The Future Of Mail

Submitted by h.tsang@quadient.com on Tue, 07/12/2022 - 21:59
Floating mail icons in front of computer

Consumers want to have channel choice and a cohesive experience in the communication they receive.

  • Read more about Current Trends And Their Influence On The Future Of Mail

Quadient Named a Leader in Journey Mapping by Independent Research Firm

Submitted by j.karpouzis@qu… on Wed, 07/06/2022 - 20:45

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the company has been named a Leader

  • Read more about Quadient Named a Leader in Journey Mapping by Independent Research Firm

Permanent TSB modernizes customer communications, takes it in-house with Quadient Inspire

  • Read more about Permanent TSB modernizes customer communications, takes it in-house with Quadient Inspire
PTSB case study
Case Study
PTSB brought the management of customer correspondence in-house to enable the digital distribution of its correspondence to meet changing customer needs, using Quadient Inspire for both batch and on-demand communications.

Creating your CCM Flywheel: The First 90 Days

  • Read more about Creating your CCM Flywheel: The First 90 Days
Cropped shot of a young business owner using her tablet while smiling
Video
This session talks about the technology that helps put your customer communication in perspective, foster collaboration and challenges assumptions your current process.

Top 5 Customer-first UX Tips

  • Read more about Top 5 Customer-first UX Tips
customer smiling and walking down a street with phone in her hand
Video
In this session, get tips on how to enhance customer experience through communications that are aligned with the customer journey, and use customer behaviour to drive UX improvements.

The Critical Piece that's Missing from your CX Strategy

  • Read more about The Critical Piece that's Missing from your CX Strategy
Confused, young businessman looking at many twisted arrows on the blackboard background
Video
Learn how to facilitate CX conversations among colleagues and boost discussion around CCM, Marketing automation, customer support and survey analytics.

Pagination

  • Previous page
  • Current page 41
  • Next page
Subscribe to Customer Communications