Customer Experience

As businesses grow, demands on the mailroom increase with a rise in outgoing mail volume. Processing mail can be a huge drain on resources as staff print documents, s

There are six key phases involved in putting a document integrity system into place for a folding and inserting machine. This process ensures that a document cannot leave a section of the

Operating costs can be defined as ‘expenses associated with the maintenance and administration of a business on a day-to-day basis’.1 They can include rent, bank charges a

Customer service levels can suffer when small businesses are forced by manual processes to spend too much time on operational activities including financial management.

If you went back thirty years, business communications were relatively straightforward.

This post continues our series in getting the most from your address list. To learn about address correction results, read Understanding Address Correction Results and 

The first requirement for Full-Service is unique barcodes. Every mail piece, tray, sack or large container has a barcode.

For those making the switch to Full-Service Intelligent Mail® preparation, palletization is a key question.

Along with the price increase that went into effect in January, there was also a significant change in mail preparation that became mandatory.

After more than two years of pilot testing, USPS® has rolled out e-Induction nationwide. This is the program that allows mailers to drop ship without 8125 forms.