5 Hottest CCM Trends, GRAPH EXPO 2015
Over the course of 3 days, we had hundreds of visitors through the GMC Software booth at GRAPH EXPO 2015 keen to discuss what the future has in store for customer communications management (CCM).
Data Value: it’s how you approach your customer – search for the ultimate data entry form
The graph on the left has been my eye opener.
An insider's view to an invite-only CEO advisory board session with our Service Provider customers
On September 13th to 14th, we held an invite-only CEO advisory board session with our Service Provider customers from North America, Latin America & Europe at the luxurious Trump Hotel Chicago.
Power is moving to the customer, so experience matters
I was recently listening to a podcast that is focused on pop culture and politics.
Overcoming today’s financial services member experience CX roadblocks
Nowhere is customer experience (CX) more important than in the financial services industry, where the greatest opportunity for revenue growth will not come from new products or geographic expansion
A year of talking with analysts
As a Product Marketer, I am often asked to explain what my job is.
Surrounded by excellence - welcoming 21 new EDPs to Xplor
Today, I received some great news about a project GMC Software has been working on throughout 2015 in conjunction with Xplor.
Cross portfolio coordination matters
As you may know, GMC Software releases an interim release every four months. As we work to bring version 11 to market, we are planning on five interim releases.
Privacy by Design
This year, the European Union has issued a new regulation on the protection of individuals with regard to processing and moving of personal data.
Top 3 Compliance Trends in 2016
According to PwC, regulatory compliance is both the number on