Quadient is a proud Gold Sponsor of Formation ’23 taking place May 8-10 in Orlando, Florida. We will be presenting a breakout session along with exhibiting.
Meet with Quadient representatives at Booth #102 as we discuss how you can create meaningful connections and build trust with your policyholders, agents and brokers. Quadient’s portfolio of industry-leading Customer Experience Management (CXM) solutions empower you to create a humanistic experience that will drive the next era of insurance.
Don’t miss our VP of Product Management (CXM), Avi Greenfield, on Tuesday, May 9 from 11:15am – 11:45am as he presents“Understanding Customer Journeys to Create Loyalty and Lasting Value”.
We hope to see you there to share ideas and discuss trends within the insurance industry.
Understanding Customer Journeys to Create Loyalty and Lasting Value
Description
Avi Greenfield has over 20 years of experience in using technology solutions to build business value, with a focus on customer communications and content strategy and delivery. He joined Quadient in 2019 and leads the portfolio vision and roadmap for Quadient CXM. He and his team are responsible for making sure Inspire and Quadient Cloud meet the needs of businesses for managing omnichannel communications to improve customer engagement and improve experiences across key journeys. He has worked in product management, business development, and analyst roles with companies including OpenText, SundaySky, HP, and Doculabs. He studied Marketing and Finance at the University of Illinois at Chicago and completed a Wharton Executive Education program on Business Analytics.
