Quadient Blog

Good customer experiences result from effective business communications and this helps build the business’ brand.

The past 10 years have been an amazing time for business users, as technology has brought increasing levels of capability to help users create their own solutions to problems they face.  In th

It’s the job of the board of directors to oversee the financial and legal health of your organization. The board has a fiduciary obligation to protect the interests of all shareholders.

As consumers, we are often the victims of digital processes that break down when they hit the physical world.  This weekend, we pre-ordered tickets for a show and arrived at the venue just bef

The accounts receivables team is one of the most critical teams in your company.

Communicating with stakeholders is an essential aspect of running a business.

It started out as a beautiful early September Sunday morning where I left home for a long bike ride, eager to check out the new expanded bike lane that had just been added north of our place. 

While the shift to digital or electronic communication is becoming commonplace, certain industries, such as healthcare, legal and financial

It’s no secret that many businesses are set in their ways. These companies have relied on the same technologies, strategies, and procedures for years.

The Financial Conduct Authority (FCA) recent

I was clearing out the family storage room recently and found my old work notebooks from my past life in financial services.

There are a lot of elements to the customer experience (CX) process, from recording customer data to running CRM systems.

For a word that was only coined in 1937, “spam” has had an interesting journey – from canned food, via Monty Python sketch, to one of the major consumer irritations of the digital age.

Digital business transformation is a must if financial institutions want to keep pace with customer experience expectations.

Every accounting program can create an accounts receivable (AR) aging report — unless you’re keeping your books lik

I know you expect a lot from Quadient. We’ve been busy since the launch of R12 in May.

Making changes to your business to meet the GDPR requirements is an expense, that’s true. But the risks of not complying with the mandates are serious, from fines to negative PR.

Quadient receives and answers a lot of questions about the GDPR that other vendors aren’t always able to answer.

Serial entrepreneur Anthony Venus, co-founder and CEO of YayPay, knows a thing or two about running small businesses.

You want to be paid for your invoices quickly and predictably. You send out invoices and hope for the best.

Without an accurate and complete view of the customer, organizations struggle to address their (future) customer properly.

Consumers today have the power. They are not going to wait around for a business to approve them if another can do it in real time.

These are potentially trying times for the insurance industry.

It’s been hard to ignore recent headlines about TSB Bank’s IT problems.