Quadient Blog

A guest article by Mitch Kocen from Geisinger Health Plan

COVID-19 outbreak created unique communication challenges for the healthcare industry.

So, you’ve been tasked with transforming your organization’s customer experience. 

Customer reviews are among Quadient’s favorite sources of feedback because they bring our products and services to life.

The challenging part of any project is to map the step by step journey to its successful completion.

2017 was a big year for Quadient, and a big year in technology.

Here we are in our 2^nd week as Quadient – and I wanted to thank our customers, partners and employees for embracing our new brand.

Many have tried to downplay the impact of digital transformation with assertions such as these:

While nothing has been officially filed with the Postal Regulatory Commission (PRC) regarding next years’ price change, the USPS® is providing unprecedented insight into some of the things they are

Madison Advisors just released a handy new guide to help enterprises through the selection process when considering a customer communications management (CCM) platform. 

The following article by Satori Software President, Hugh Rogovy, was published in the Mail magazine 2011 CEO Perspectives issue:

During the Gartner Enterprise Information and Master Data Management Summit this week in London, François Ruiter and myself presented the impact on implementing privacy rules and Customer Due Dilig

Next year, you’ll have six opportunities to save money on postage by using the USPS incentive programs.

Evolving towards the future

Recently we made the

Are you still pushing paper?

Over the last year and a half, there has been a big global push toward dematerialization, digitization, going paperless whether through government mandate in

Managing operating costs is an integral aspect of running a business. The higher they are, the smaller the margin on each generated sale.

The need to create a better customer experience has led many organizations to modernize their communications by upgrading their composition platforms.

Few industries are feeling the effects of digital transformation more deeply than financial services.  According to Celent, in the last five years the global investment community has been ramp

Many in the mailing industry are familiar with MERLIN® (Mail Evaluation Readability Lookup INstrument).  It’s the machine used by acceptance clerks to test and verify mailin

Maybe like you, I tend to drive my cars for 200,000+ miles.  But, as the car starts getting up there in age and miles, things start breaking and they’re usually not cheap fixes.  There ev

Last week, I was in Singapore to attend a round table with Rob Findlay of Next Money and

The one thing that I frequently hear when I meet Print Service Provider owners is how the consumer market, moving to digital channels will either impact or not impact their print business.

A large amount of information is collected on people by enterprises. But how should all of this metadata pulled together from various sources be valued?

As the mailing industry heads into what everyone hopes to be a very busy and successful holiday mailing season, it is important to remember that at this same time, we are crossing a pretty concerni

It has been a very busy 6 weeks for the Product Marketing Management (PMM) team at GMC Software.