Quadient Blog

Next year, you’ll have six opportunities to save money on postage by using the USPS incentive programs.

A guest article by Mitch Kocen from Geisinger Health Plan

COVID-19 outbreak created unique communication challenges for the healthcare industry.

So, you’ve been tasked with transforming your organization’s customer experience. 

Customer reviews are among Quadient’s favorite sources of feedback because they bring our products and services to life.

Managing operating costs is an integral aspect of running a business. The higher they are, the smaller the margin on each generated sale.

The need to create a better customer experience has led many organizations to modernize their communications by upgrading their composition platforms.

Few industries are feeling the effects of digital transformation more deeply than financial services.  According to Celent, in the last five years the global investment community has been ramp

Many in the mailing industry are familiar with MERLIN® (Mail Evaluation Readability Lookup INstrument).  It’s the machine used by acceptance clerks to test and verify mailin

Maybe like you, I tend to drive my cars for 200,000+ miles.  But, as the car starts getting up there in age and miles, things start breaking and they’re usually not cheap fixes.  There ev

Last week, I was in Singapore to attend a round table with Rob Findlay of Next Money and

The one thing that I frequently hear when I meet Print Service Provider owners is how the consumer market, moving to digital channels will either impact or not impact their print business.

A large amount of information is collected on people by enterprises. But how should all of this metadata pulled together from various sources be valued?

As the mailing industry heads into what everyone hopes to be a very busy and successful holiday mailing season, it is important to remember that at this same time, we are crossing a pretty concerni

It has been a very busy 6 weeks for the Product Marketing Management (PMM) team at GMC Software.

Evolving towards the future

Recently we made the

Are you still pushing paper?

Over the last year and a half, there has been a big global push toward dematerialization, digitization, going paperless whether through government mandate in

As businesses and other organisations around the world rapidly adapt to remote working and social distancing, valid concerns will arise around ensuring continuity and fulfillment in all but the mos

Enterprises achieve success through the products and services they provide but underpinning these are a range of operational tasks and processes.

The path in which customers engage with companies is no longer a linear one —it’s constantly changing.

You can pretty much guarantee that any bank you hold an account with will have its own mobile app: they’ve become a must-have over the last decade.

The last ten years have seen tremendous change in the role of the CMO.

Business intelligence trends show that the focus on data analytics is rapidly increasing. New and improved data analytics tools are being created, such as the Google Analytics 360 suite.

Full Service invoicing is scheduled to begin on November 11, 2016. Have you been monitoring your Mailer Scorecard and meeting the quality thresholds that have been set?

In an increasingly connected world, mailers are being called to extend their mailings with email follow-ups, calling campaigns and social media posts.