Creating a Customer-centric Culture: Four Steps to Get Started
After what feels like forever, I recently got a chance to re-engage in my favourite pastime – meeting people in person at a Quadient-hosted event located here in London, UK.
Taking Utility Customer Communications to the Next Level
Utilities as a monopolistic commodity
Adapting through process automation: Customer Success Stories
It’s not the strongest of the species that survive, nor the most intelligent, but the one most responsive to change. – Charles Darwin
Quadient Named a Leader in Journey Mapping by Independent Research Firm
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the company has been named a Leader
Permanent TSB modernises customer communications, takes it in-house with Quadient Inspire
PTSB brought the management of customer correspondence in-house to enable the digital distribution of its correspondence to meet changing customer needs, using Quadient Inspire for both batch and on-demand communications.
The State of Customer Experience
In this eBook, we’ve complied thoughtful perspectives on the trends, predictions, and solutions that will significantly impact your business in 2021 and beyond.
The post-pandemic playbook to great customer experiences - A Quadient and Nirva webinar
In this webinar replay, Nirva put the questions to Quadient, to explore the top pains and challenges for customer communications in the post-pandemic era.
Five customer communications trends in 2016
Consumer technology has heralded a new age; the age of the customer is here, and this is shifting the balance of power.