For general use
The pace of digital evolution
Explore a global view of consumer sentiment toward customer communications and actionable CX insights in a digital era. Find out more from this eBook.
Customer centricity is key to retention
Customer-centric CX takes more than just words, it takes true culture change. This infographic helps you ask some important questions to get started.
Trends and Predictions in Process Excellence 2022
Experts predict trends and challenges that are shaping organizational priorities in 2022 and recommend technologies that will with help their business processes.
The top KPIs every AP team should measure, white paper
Download the whitepaper to learn how to measure KPIs that align with your business strategy, set benchmarks and improve your AP performance.
DHL Parcel UK announces partnership with Quadient to offer smart locker delivery
Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels and a major global parcel locker operator, anno
The Essential Checklist for Customer Journey Mapping
Customer journey mapping is a CXM tool that powers exceptional customer experience. This checklist gets you started on your path to CX transformation.
The future of customer experience in banking and financial services: Santander Bank interview
Listen to Jonathan Holman, Head of Digital Transformation who shares insights on how Santander Bank recognized the power of excelling at client onboarding and expedited customer engagement and service utilization.
Czech bank, Česká spořitelna, reshapes customer experience with Quadient Inspire and Microsoft Azure
Česká spořitelna implemented Quadient® Inspire Flex—the only end-to-end, any-premise enterprise customer communications management solution—to improve customer communications. Based on Microsoft’s Azure cloud, Inspire is highly scalable, enables cost optimization, and enhances security, so that the bank can offer the best experience to its customers.
Manage and send communications from anywhere
Quadient Impress simplifies the distribution of business communications, so you can seamlessly process, send and manage customer communications from anywhere and focus on what matters most.
Automate outbound document processes with Impress Automate
Impress Automate: Use Case Brochure.