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The need to create a better customer experience has led many organizations to modernize their communications by upgrading their composition platforms.

The ‘Future Thinker’ is notorious for being open-minded and receptive to new ideas, even when those ideas go against conventional wisdom. 

For the ‘How-to Person’ it’s not enough to know about something; they want to know how to do something.

In December 2019, Quadient hosted an analyst day to offer a preview of our R14 release and share our ambitions to use our CCM leadership and innovation capacity to enter the CXM market.

When sales revenue is low, businesses struggle with cash flow issues. This can force them to seek out other expensive sources of finance such as bank loans to help bridge the

Effective communication is a challenge for all businesses, and while every customer wants communication to be convenient, this doesn’t necessarily mean digital all the way.

For many businesses, digital processes end at the point where documents require signatures.

Inspire Flex Release 15 (R15) is the latest update to Quadient’s flagship enterprise omnichannel Customer Communications Management (CCM) Inspire Flex solution.

Good customer experiences result from effective business communications and this helps build the business’ brand.

Reflection is natural at a time like this. Many of us are reflecting on changes we’d like to make in our lives when this is all over.