Marketing

58% of small to medium-sized businesses have changed how they send customer communications since the pandemic.

After what feels like forever, I recently got a chance to re-engage in my favourite pastime – meeting people in person at a Quadient-hosted event located here in London, UK.

Step 4: Expansion

After Quadient works with clients to go through the analysis, optimization and implementation of a customer transformation project, it’s time for the best part.

Every year, the Quadient team, along with our customers, partners, and future customers, eagerly anticipate the updated Aspire Leaderboard.

Introduction

When it comes to customer experience (CX) strategy, customer communications are one of the most critical components of the customer journey.

Introduction

Customer-centricity has become an essential focus for companies today.

Customer Communication Management (CCM) software technologies emerged 30 years ago as transactional print-centric technology.