How Big Data Can Create Value for Customers
Every two days we create as much information as we did from the dawn of civilization up until 2003.
Informed Delivery in 2019
The Postal Service™ Informed Delivery™ program has been a work in progress for several years. It started out as a small pilot test in Virginia. The pilot was later expanded to include m
How to Make Mobile Communications Work
Technology is only one component in making mobile communications work: strategy is equally as important.
Why Direct Mail Works in the Digital Age
Businesses now have a range of electronic communications channels, so has digital superseded printed mail?
Why Managing Business Communications Via a Single Platform Helps Achieve Evolving Business Needs
As businesses evolve from the start-up phase, supporting the overall needs of the organization requires a revaluation – and perhaps a complete refresh – of internal processes.
CCM And The Cloud – The Sky’s The Limit
Customer communications management (CCM) systems are often overlooked when it comes to the cloud.
Why Board Members Care About Accounts Receivable—And The Best Metrics To Show Them
It’s the job of the board of directors to oversee the financial and legal health of your organization. The board has a fiduciary obligation to protect the interests of all shareholders.
Upping Your Game: Accounts Receivables Team Performance
The accounts receivables team is one of the most critical teams in your company.
Average Collection Period: How to Calculate and Improve It
Sales is the #1 financial statement that gets the most attention, closely followed by net income.
Challenges Of Using A Legacy AR System
It’s no secret that many businesses are set in their ways. These companies have relied on the same technologies, strategies, and procedures for years.