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How to Cope with Customer Communications Across Multiple Channels; The Need for Technology in Document Management

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Digital connections and lines in front of a group of people working

Today’s businesses not only have to deal with an increasing flow of information, they also have to manage it via multiple channels and in multiple formats.

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Has Your Organization Embraced Digitization?

Submitted by r.couturier on Wed, 01/29/2020 - 16:06
person holding digital globe with connection icons circling it in front of a sunset

Digitization has become the business community's number one priority.

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Updates for Full-Service Mailers

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
 male customer open cardboard box receive postal mail delivery package

USPS has announced a few changes for mailers who use Full-Service Intelligent Mail®. These changes will not affect mailers who are currently satisfying all the Full-Service requirements.

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Today’s Secret to Success for Mailers: Deliver Better Service

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman getting a parcel in the mail at home

The following article by Satori Software President, Hugh Rogovy, was published in the Mail magazine 2011 CEO Perspectives issue:

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Understanding and Using NCOALink Results

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Delivery workers using a Hydraulic Hand Pallet Truck to load a delivery van.

This post continues our series in getting the most from your address list. To learn about address correction results, read Understanding Address Correction Results and 

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ACS or NCOALink – Which Should You Use?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Yellow self-service post terminal machine. Man receiving a parcel from the machine

In 2008 USPS announced that First-Class and Standard Mail mailings must be processed using an approved Move Update method.

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Mail.dat vs. Mail.XML

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Envelopes on a desk in a business office

Mail.dat® and Mail.XML are similar services for sending your mailing information electronically.

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Attract Customers Using QR Codes in Direct Marketing

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman walking on the street outside smiling and using her phone

For those of you who don’t remember (or never knew) the definition of a QR code: it’s a two-dimensional (2D) image that c

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Implementing Full-Service: Keeping Barcodes Unique

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman checking her mail

The first requirement for Full-Service is unique barcodes. Every mail piece, tray, sack or large container has a barcode.

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To Pallet or Not to Pallet?

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Composition of white envelope above the sea flyling through direction shown by white points and drawn airplanes

For those making the switch to Full-Service Intelligent Mail® preparation, palletization is a key question.

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