PacificSource expedites migration from legacy technology with Quadient InspireXpress
When PacificSource selected Quadient Inspire for its Customer Communications Management solution, the company had 14 years’ worth of legacy processes, templates, and content blocks to rationalize and migrate to the new system. Utilizing InspireXpress gave PacificSource the confidence to migrate their legacy technology to Quadient Inspire smoothly and quickly.
Customer Communications: An Integral Part of Enterprise Architecture
Customer Communications Core to Enterprise Architecture
In today’s hyper-connected world, customers expect timely communications and instant access to information.
What is CCM? A crash course for beginners
We all know that companies compete today based on customer experience.
Part 5: Connecting the dots: megatrends in global customer experience
This post is part of a series based on content from my recent keynote presentation at Quadient Inspire Days 2023 titled “Connecting the dots: megatrends in global customer experience”. I look
InsureTech Connect
Join Quadient in Las Vegas as we attend ITC.
SaaS Customer Communications Management Buyer's Checklist
Businesses are increasingly switching from traditional, server-based Customer Communications Management (CCM) systems to vendor-hosted SaaS CCM. Not all SaaS CCM platforms are created equal though. Identify the platform that best suits your needs with seven key considerations.
Inspire Days 2023: In Action: Using Evolve and Impress together
Log in to Quadient University to watch this video from Inspire Days 2023 for an end-to-end demonstration of Quadient’s fully native SaaS solution for composing, processing, and delivering digital communications for email and traditional paper-based mail - complete with address correction, barcoding, physical mail delivery and more.
Inspire Days 2023: In Action: Omnichannel made easy with Scaler & Omnichannel Orchestration
In this session from Inspire Days 2023, we demonstratesQuadient’s omnichannel orchestration features in action. Get hands-on to see how easy it is for business users to use this Inspire Scaler extension to self-manage communications delivery workflows in a no-code environment to connect with customers in real time across any channel.
Inspire Days 2023: Deep Dive: Inspire Evolve
In this video from Inspire Days 2023, we take a deep dive into Inspire Evolve’s SaaS-based services to learn how to create, produce, and manage omnichannel communications in a 100% thin-client environment. Topics include how to design templates in Content Author, personalize them in Front Office, and process them in Generate Batch and Generate On Demand. Learn how to securely scale your production and delivery of a wide range of high-volume communications and develop a foundational understanding of Evolve’s production management features, its low-code workflow builder, available APIs, powerful integration capabilities, and more.
Inspire Days 2023: Deep Dive: Inspire Designer
Log in to Quadient University to watch this video from Inspire Days 20232, where we take an in-depth look at Inspire Designer. In the video, we explore and demonstrate new features you can expect in R16, such as SVG graphic format import, enhanced PDF import with support for transparency, and a variety of improvements for common output handling scenarios.