How Customer Experience Gets Overlooked in Analyst Reports
Quadient Ranked as an Overall Leader in 2020 Aspire Leaderboard for Customer Communications for Third Consecutive Year
Quadient, a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today independent consult
4 Steps to Customer Transformation: a Series
Step 3 Implementation
Largest GDPR Fine Levied as Brexit Poses Concerns
Coming into effect last spring, the General Data Protection Regulation (GDPR) has brought about huge changes in how organisations handle personal data.
Why managing business communications via a single platform is better for total business needs
Changing processes can prove a complex task, with employees clinging to old habits.
How to Strengthen Customer Relations
Satisfied customers results in lasting relationships, which is why organizations are always searching for ways to keep customers engaged.
Choose Your Channel to Suit Your Message
We send and receive information in many ways. Customers and potential customers are positively bombarded with messages all the time, some from you, from your competi
Simplifying the Complexities - How to Manage Data under GDPR: Part Two
The General Data Protection Regulation enforcement day is quickly approaching. On May 25th, all businesses that collect data on any EU citizen will have to conform to the new law.
How to Manage Data Under GDPR: Part One
The General Data Protection Regulation enforcement day is quickly approaching. On May 25th, all businesses that collect data on any EU citizen will have to conform to the new law.