Customer Communications

Lincoln Financial Group shares the challenges, wins and lessons learned in their transformation journey with Quadient. Download the white paper to learn more.

Learn the four imperatives of customer journey orchestration and ten steps to enabling customer journey orchestration in this on-demand webinar.

Join us as we provide clear tips and share how these two enterprises have taken this opportunity to accelerate their business transformation strategy.

Watch this short presentation and learn how Quadient DOPiXgrey helps you to switch from IBM ASF and IBM DCF to a modern CCM solution. Quick and easy!

In this IDC technology spotlight, learn about how “digitally-determined” SMBs are navigating the next normal by automating business-critical document processes.

Watch the on-demand session from Inspire Days 2020 to find out how you can empower your customer-facing business users to drive measurable CX results today.

In previous times, customers have struggled with the ways in which they communicate with government services. There has existed a distinct lack of choice and control over the communication channels available to them.  In our digitally evolving age, people are increasingly engaging in mobile communication channels such as text, email, social media, live online chats and chatbots. Constituents want more dynamic, accessible and seamless ways to interact with government and want the power to engage with their services in modern ways. 

Quadient Impress Distribute video

Quadient Impress Portal Video

The need for agility to respond to customers in timely and personalised ways has never been greater than in the current crisis. But as utilities open up more communication channels to customers, how can they ensure their operations become more efficient? And what role can customer communications management systems and other technologies play