CXM

The U.S.

When it comes to customer communications management, enterprises have been delivering on multi-channel communications for decades.

For a long time, insurance companies were in the driver’s seat when it came to customer communications. Not anymore.

The one thing that I frequently hear when I meet Print Service Provider owners is how the consumer market, moving to digital channels will either impact or not impact their print business.

I asked myself whether it would be possible to manage communication projects in a collaborative way with teams located in different countries with no access to the Cloud.

On Thursday November 19th, 2015, GMC Software hosted 9 executive delegates from the Financial Services and Insurance industries for a thought leadership roundtable at the Grand Hyatt in Hong Kong.

Every customer interaction matters. To remain competitive in a complex digital world, you must deliver an exceptional customer experience, across all devices.

Many GMC Software customers have strong interactive communication projects.

You might be surprised to find that your company has several masterpieces, worth a million dollars, lying around. Some might be on display in a conference room with double-sided tape.