CXM

Customer service levels can suffer when small businesses are forced by manual processes to spend too much time on operational activities including financial management.

If you went back thirty years, business communications were relatively straightforward.

Digitization has become the business community's number one priority.

USPS has announced a few changes for mailers who use Full-Service Intelligent Mail®. These changes will not affect mailers who are currently satisfying all the Full-Service requirements.

The following article by Satori Software President, Hugh Rogovy, was published in the Mail magazine 2011 CEO Perspectives issue:

This post continues our series in getting the most from your address list. To learn about address correction results, read Understanding Address Correction Results and 

In 2008 USPS announced that First-Class and Standard Mail mailings must be processed using an approved Move Update method.

Mail.dat® and Mail.XML are similar services for sending your mailing information electronically.

For those of you who don’t remember (or never knew) the definition of a QR code: it’s a two-dimensional (2D) image that c

The first requirement for Full-Service is unique barcodes. Every mail piece, tray, sack or large container has a barcode.