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CXM

Quadient Transformation Made Simple with Cognizant's CORAL

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Webinar
Discover how CORAL helps enterprises accelerate their digital transformation process, and migration of content to Quadient Inspire.

Leverage Quadient's Experience Partner Program to Improve Your Clients' Customer Communications

Submitted by h.tsang@quadient.com on Mon, 07/18/2022 - 12:40
three people smiling in an office with the two men shaking hands

Last year, we overhauled our Customer Communication Partner Program to accelerate the development of our partner ecosystem and enable Quadient teams to develop and focus on our most committed partn

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You know personalized videos are cool. But did you know they can save you 2% on postage?

Submitted by h.tsang@quadient.com on Mon, 07/11/2022 - 21:16
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If you do a lot of mail, you’re probably used to people telling you to “do more with less.” Well, incorporating personalized to a print and mail strategy in the United States may qualify you for a

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Everything you need to know about digital customer experience (CX)

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman using laptop and social media

Today, as the post-COVID landscape continues to take shape and new customer demands reveal themselves seemingly at every turn, businesses need to embrace digital CX.

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Living journey maps bring your customers' happiness to life

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
woman rating cx experience with smartphone

A properly executed living customer journey map is a valuable and versatile tool.

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Delivering enhanced customer experience in the turbulent energy market

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
businessman using phone at rail station

A Guest Blog by Adam Firbank of British Gas

Over the past several weeks, we have seen the sanctions imposed on Russia over the invasion of Ukraine impact the energy market.

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Quadient Named a Leader in Journey Mapping by Independent Research Firm

Submitted by j.karpouzis@qu… on Wed, 07/06/2022 - 20:45

Quadient (Euronext Paris: QDT), a leader in helping businesses create meaningful customer connections through digital and physical channels, announced today the company has been named a Leader

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Permanent TSB modernizes customer communications, takes it in-house with Quadient Inspire

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PTSB case study
Case Study
PTSB brought the management of customer correspondence in-house to enable the digital distribution of its correspondence to meet changing customer needs, using Quadient Inspire for both batch and on-demand communications.

Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Communication Management

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Quadient Named a Leader in the 2021 SPARK Matrix™: Customer Communication Management
Analyst Report
Quadient is proud to have been named a Leader in the SPARK Matrix: Customer Communication Management, 2021. Download a complimentary copy of the report here.

Navigate Top Consumer Trends to Reinvent the Member Experience and Prepare for the Future of Health Care

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Webinar
Learn how health plans can future proof their environment with key technological updates and identify effective ways to enhance communications beyond personalization to improve member experiences in this on-demand webinar.

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