Legal/compliance

Quadient, the award-winning leader in Customer Communications Management (CCM), will be speaking and exhibiting at DigIn 2019, held May 29-31 in Austin, TX.

Quadient, the award-winning leader in Customer Communications Management (CCM), announced that it will be speaking and exhibiting at DOCUMENT Strategy Forum (DSF) ’19, held May 7-9 at the Hilton An

Quadient, the award-winning leader in Customer Communications Management (CCM), announced it is named a top vendor for digital transformation of customer communications solutions in the&n

According to a survey conducted by Forrester, and Heidrick & Struggles, 84% of Customer Experience (CX) pros said that their insurance firms place CX as a higher priority than

Considered the first smart phone, IBM’s Simon Personal Computer was available to consumers in 1994, over a decade before Apple’s first iPhone.

New Laws Create New Opportunities and Challenges

With the recent legalization of cannabis in Canada, all the major players were ready to attract customers with stunning l

When formulating or refining your organization’s customer communications strategy, it’s important to consider not only where the customer communications management (CCM) industry is today but also

As the holiday season approaches and your employees get ready to pack for their family vacations, decorate their homes and head out for some much needed time off from the office, one thing is for

Editor's note - This article was previously published in Intelligen

A great customer experience (CX) evokes positive feelings and emotions, which leads to happy, satisfied customers and increased loyalty.