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Maximize the Value of Multi-Channel Customer Communications

Submitted by r.couturier on Thu, 09/20/2018 - 16:06
male hand holding a digital sphere of wireless connections

The number of different channels in which companies can communicate with their customers is at an all-time high. This creates an important challenge.

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Mail Volume on the Rise? How to Manage Fluctuations in Outgoing Mail

Submitted by r.couturier on Mon, 09/24/2018 - 16:06
Office full of paper mail

Throughout the year, a company’s outgoing monthly mail volume can vary greatly.

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Improve the Security of Your Outgoing Communications

Submitted by r.couturier on Fri, 04/24/2020 - 16:06
customer support operators

When mistakes happen in business communications it can be embarrassing and costly - it can even be a security issue.

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Automate Invoicing to Improve Business Cash Flow

Submitted by r.couturier on Wed, 10/03/2018 - 16:06
Close-up Of A Businesswoman's Hand Working With Invoice On Digital Tablet

Invoicing can be a hassle, but it must be done efficiently, accurately and often to maintain good cash flow.

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A Simpler Way to Send Business Communications

Submitted by r.couturier on Mon, 10/08/2018 - 21:32
businesswoman professional worker working online doing job on laptop at desk

As businesses grow, demands on the mailroom increase with a rise in outgoing mail volume. Processing mail can be a huge drain on resources as staff print documents, s

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6 Ways to Ensure the Right Documents go to the Right Customer

Submitted by r.couturier on Mon, 12/10/2018 - 16:06
Person using document automation

There are six key phases involved in putting a document integrity system into place for a folding and inserting machine. This process ensures that a document cannot leave a section of the

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How to Cut Operating Costs

Submitted by r.couturier on Tue, 12/11/2018 - 16:06
Sun shining on a glass jar full of coins with a green leaf plant growing out of it

Operating costs can be defined as ‘expenses associated with the maintenance and administration of a business on a day-to-day basis’.1 They can include rent, bank charges a

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Automate Financial Management and Focus on Customers

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Man looking at computer screen and many sheets of graphs and data

Customer service levels can suffer when small businesses are forced by manual processes to spend too much time on operational activities including financial management.

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Managing a Multichannel Communications Strategy

Submitted by r.couturier on Fri, 01/24/2020 - 16:06
finger of touching and drawing smile face emotion on dark background

If you went back thirty years, business communications were relatively straightforward.

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Understanding and Using NCOALink Results

Submitted by r.couturier on Tue, 06/28/2022 - 16:06
Delivery workers using a Hydraulic Hand Pallet Truck to load a delivery van.

This post continues our series in getting the most from your address list. To learn about address correction results, read Understanding Address Correction Results and 

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