Switching from Documaker to Quadient
Achieve agility
Seamlessly integrate with data sources, complex legacy and core systems to create personalized communications delivered across all channels.
Migration benefits
95% reduction in communication analysis time lets you start projects faster
50% reduction in time-to-market with new products
70% content consolidation lets you finish projects faster and lower your management costs by 50%
75% reduction in development workload and costs
The DocVentive and Quadient Partnership
DocVentive, a provider of professional services and document automation solutions to the Insurance, Financial Services, Utilities, and Public Sector markets, has partnered with Quadient to deliver exceptional CCM services for its customers. DocVentive has offered unparalleled services and solutions around Documaker family of solutions, including Documaker Enterprise Edition and Documerge. DocVentive has worked with Quadient to service a wide range of companies with document automation and publishing needs, ranging from legacy print conversions to interactive on-demand publishing solutions and everything in between.
In the past, DocVentive has helped many companies looking to migrate off their existing documaker systems onto a new platform and has recently decided to do this for existing customers looking to upgrade their Documaker solution to Quadient Inspire. Quadient Inspire will be providing more standardization across various communication channels and additional features not available in current environments. Customers will accelerate their transition to a digital, omnichannel customer experience by taking advantage of DocVentive’s consulting expertise and Quadient’s leading portfolio of customer experience solutions.
Moving from Documaker to Quadient Inspire
Learn from our customer
A large mutual insurance company recently initiated a migration for Oracle Documaker to Quadient Inspire with the objective of establishing a platform that would better align with current and future business challenges, while being very capable at handling existing business needs. This specific insurance company wanted an increase use of interactive features, built in workflow and approval capabilities, and a clear pathway to the cloud.
This was a clear indication that this company needed an update to its current Documaker platform which is why they decided to switch to Quadient Inspire. Quadient Inspire was able to to address existing business needs while offering a pathway to the future in addressing some key constraints to growth and process improvement. Reach out to us to learn more about this customer's migration experience with Quadient Inspire.
Migration strategy
Over the past two decades, the regulatory landscape has changed many times over. Each of your legacy customer communications technologies have years of complex, and sometimes outdated regulations baked into them, creating an unstable foundation. Quadient helps companies create a nimble, effective, and unified customer communications infrastructure to improve the customer experience.
The world's leading customer communications management (CCM) platform, Quadient Inspire, enables you to create and deliver personalized, compliant customer communications across all channels, from one centralized platform. It facilitates collaboration, integration, and connections that aren't possible with disconnected project or channel-based approaches.
Key benefits of Quadient Inspire
Quadient Inspire's powerful migration technology applies artificial intelligence, machine learning, and natural language processing to the time-consuming problem of retiring legacy customer communication systems, saving thousands of person-hours.
Some key benefits of Quadient Inspire:
- Full customer journey visibility
- Bi-directional communication capabilities
- Strong automation capabilities
- Robust review/approval workflows
- Thin-client collaboration for business users
- Intelligent content
- Reusable components
'Overcoming the Communication Struggles' - Webinar
Creating and delivering personalized and compliant communications across all digital and traditional channels has their challenges and it can be difficult to overcom. Watch this DocVentive webinar to learn how you can accelerate transformations by 70% and avoid:
- Inconsistency issues due to outdated and unsupported technology
- Influx of call center activity
- Quotes and proposal challenges
Customize and target communications
Personalize documents with targeted messaging for maximum impact by integrating with Impress Automate.
See how Quadient helped Frederick County Public Schools navigate the remote learning situation imposed during the COVID-19 pandemic with Impress Distribute.
Impress Distribute makes mailings fast and simple
Initiate jobs simply and securely. Impress Distribute guides you through the process for both printed and digital communications. Frequent mailings may also be saved as presets to save time and reduce future prep to just a few clicks. Its powerful features make managing jobs even easier. Assign user roles and permissions, manage cost centers, and set-up document approval requirements all within one easy-to-navigate application.
Think about how you would reallocate the time gained from no longer having to worry about the preparation and delivery of mail. Imagine what more you and your team could accomplish.
We have gained the ability to process high document volumes and we have gained overall cost savings in mailing operations.
Related solutions
Impress Automate
Optimize and streamline critical business processes by automating outbound document workflows and replacing inefficient manual processes.
Impress Dispatch
Prepare, review and approve outgoing ad hoc documents from any location and automatically send them to your mail production center or your customer’s dedicated secure web portal.