When financial services can’t bank on the status quo: How to ensure strong customer communication during a crisis
The way we bank has transformed over the past decade. The number of branches has fallen, while the growth of online banking shows no sign of slowing down.
Quadient Takes Leap Forward in the Execution of its Strategic Plan with the Launch of Cloud-based Platform Quadient® Impress
- Quadient introduces a new cloud-based multichannel document automation platform for small and medium businesses
With multiple mail delivery channels, can you really have it all?
Today’s customers use a range of communications channels that include digital - email, social media, text messaging and so forth - as well as traditional postal mail and telephone.
How the 'connected customer' determines your CX strategy
The modern customer is drastically different than that of generations past.
One world, one partner: Procurement solutions for global, omnichannel communications
One world, one partner: procurement solutions for global, omnichannel communications
Customer retention: How insurers can reduce churn with smarter communications
Out of all sectors, insurance companies rank second for the highest churn rates in the UK, with a recent r
How Customer Experience Gets Overlooked in Analyst Reports
Quadient designs and delivers app to help doctors and nurses in Czech Republic
These are unprecedented times, and they require levels of cooperation across industries to support each other.
A Message From our Chief Solution Officer, CXM Amid the COVID-19 Crisis
As businesses continue to be impacted by the ongoing pandemic, we would like to assure you that the Quadient CXM organization has a Business Continuity Plan (BCP) in place to ensure we are able to