Customer Experience

The case for cloud-based customer communications

Where we were (CCM), where we’re going (CXM)

We’ve talked a lot recently about

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Why should you consider adopting a modern CCM solution alongside SAP S/4HANA at this moment?

What are the reasons for adopting modern CCM solution with SAP S/4HANA at this moment?

SAP announced SAP's support discontinuation for SAP Business Suite 7, which encompasses SAP ECC 6. SAP’s new approach for its customers revolves around S/4HANA.

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Simplify Customer Communications: Replacing Manual Quality Control Checks with Automation

content review checklist on laptop screen

We’ve all been in a situation where our amazing idea is delayed because IT needs a little longer than we had hoped to make the bits and bytes work the way we’ve asked.

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Quadient Inspire delivers high-quality and individualised customer communications for Schroders

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Case Study

Schroders, a global financial services provider responsible for approximately CHF 529 billion in assets, turned to Quadient for a future-proof solution that would enable documents generated from the core banking system to be integrated into workflows and individualised with customer-specific comments.

Health Insurer wrangles tangle of outbound communications with Quadient Inspire Flex

Read more about Health Insurer wrangles tangle of outbound communications with Quadient Inspire Flex

Business Woman Standing and Showing Thumbs up in Working Office. Healthcare and Business Concept

Case Study

Learn how a health insurer used Inspire Flex, a reliable CCM solution, to manage and deliver their customer communications. Download our case study.

Quadient Managed Services (QMS)

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Brochure

Quadient Managed Services (QMS) bundles all aspects of Inspire Flex CCM cloud deployment, hosting, infrastructure, and application management into a flat annual fee as an end-to-end service that lowers operating costs and frees your IT team.

The Future of Customer Communications in EMEA: Unlocking the Power of CCM

Read more about The Future of Customer Communications in EMEA: Unlocking the Power of CCM

Analyst Report

Explore the latest research paper, collaborating with IDC, focusing on key strategies, technologies, and investments driving customer experience in EMEA.

Quadient and Plexus Tech strengthen their strategic alliance to empower customer communications

Thumbnail Quadient and Plexus Tech strategic alliance to empower customer communications

Quadient, a global leader in customer-centric communication solutions, is pleased to reinforce its partnership agreement with Plexus Tech, a prominent technology company specializi

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Santa's secret for success

Santa's elves using Quadient iForms to capture Christmas gift wishes

Imagine being one of the most famous holiday figures in the world, responsible for bringing joy to millions of children (and let's be honest, adults too) in just one night. In th

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Quadient and KPMG join forces in an alliance to enhance customer experience and enterprise communication management

thumbnail of Quadient and KPMG team representatives

Quadient, a global leader in Customer Experience Management (CXM) and Customer Communication Management (CCM) solutions, has announced a strategic alliance in Spain with KPMG, on

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